Just like anything in nature, wood wicks can be tempermental and to each one unique. All of our wood wicks are made with a natural and untreated wood and can vary in the wood thickness and grain. This will cause every Man Candle candle to burn a little bit differently.
Despite these variances, wood wicks provide a more unique burning experience than a traditional cotton wick. And who doesn't love a good crackling fire?!
Why won't my wood wick candle re-light? No worries! This is a common issue with wood wick candles and can easily be resolved.
Wood wicks are much different than a traditional wick. There are a few tricks to keep in mind.
We always recommend to ensure that your first burn is always to a full melt pool (wax melted to the edge of the jar). Spend some time with your candle! Remember why you bought it, so you can snuggle in for some much needed downtime? To enjoy the light and scent?. You cant achieve that in a mere hour or so....
Container candles have a ‘memory’ and if you don’t allow your candle to burn to the jar’s edge on the first burn, every subsequent burn will see the melted wax pool ‘tunnel’ down the wick rather than burn evenly out to the jar’s edge. Your wick will eventually drown in wax and will not stay lit.
If your candle extinguishes the first time you light it, simply try relighting it until it catches ( Sometimes it may take multiple lights).
Always trim your wick! Wood wicks need to be short. Trim all of the burnt pieces off. I always find that old nail clippers work the best for this!
For relighting, tip the candle, and relight on an angle. This will allow the flame to slowly reach across the wick.
It is easier to use a click-lighter and burn the wick allowing a little pool of wax to melt at the base of the wick, extinguish flame and allow to cool off for a minute or so. Use a paper towel or napkin… and absorb excess wax on and around the wick. Discard tissue. Wait another minute and then relight candle.
Do not try chipping away extra wax to fix the tunneling. If you allow your candle to burn for longer periods of time, this problem should fix itself.
Does the melted wax pool extend right to the jar edge or is there a build up of hard wax around the edge of your jar? When burning your candle, does the melted wax seem to tunnel down the wick rather than melt evenly out to jar’s edge?
The main reason a wick won’t stay lit is because the candle was not burnt correctly on the first burn.
Contact us via email or phone should you still be experiencing difficulty.Your satisfaction is important to us!